Katili, Putiri Bhuana and Setyawati, Fenna Dewi and Ummi, Nurul (2019) The effect of commuter line train’s service quality to customer satisfaction and customer loyalty. In: Proceedings of the First International Conference on Technology and Educational Science, ICSTES 2018, November 21-22 2018, Bali, Indonesia.
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Abstract
Jakarta as the capital city of Indonesia has the highest level of mobility. Also, Jakarta is highly dependent on some buffer zones such as Bogor, Depok, Tangerang, Bekasi, and Serpong for economic growth. Effective and efficient transportation is needed for adequate Mobilization of the buffer zone p
| Item Type: | Conference or Workshop Item (UNSPECIFIED) |
|---|---|
| Date Deposited: | 04 Mar 2026 11:46 |
| Last Modified: | 17 Apr 2026 14:49 |
| URI: | http://eprints.eai.eu/id/eprint/20806 |
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