Primananda, Pande Gde Bagus Naya (2019) Improvement of Service Quality and Store Image to Retain Customer in Denpasar. In: Proceedings of International Conference of Social Science, ICOSS 2018, Denpasar, Indonesia.
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Abstract
The study explains about the relationship of service quality and store image with customer satisfaction and loyalty. This research was conducted in hypermarket in Denpasar, Bali. The number of samples in this study was 100 respondents by using purposive sampling technique. Methods of data collection
| Item Type: | Conference or Workshop Item (UNSPECIFIED) |
|---|---|
| Date Deposited: | 04 Mar 2026 11:40 |
| Last Modified: | 17 Apr 2026 15:08 |
| URI: | http://eprints.eai.eu/id/eprint/20224 |
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