Udayanti, Erika and Rahman, Aulia and Kartikadharma, Etika (2018) Sentiment Analysis Towards Courier Service: Case Study on JNE Semarang. In: The 1st International Conference on Computer Science and Engineering Technology Universitas Muria Kudus.
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Abstract
Society as customers often gives an opinion about the company's product and service. Opinion delivered by customers can be both in positive and negative judgments. It is in the form of opinions that describe a customer's emotional expression. Therefore, it is important for companies to be able to un
| Item Type: | Conference or Workshop Item (UNSPECIFIED) |
|---|---|
| Date Deposited: | 04 Mar 2026 11:36 |
| Last Modified: | 17 Apr 2026 15:21 |
| URI: | http://eprints.eai.eu/id/eprint/19842 |
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