Queue Design of Bank Teller Service in Banten, Indonesia

Supriyadi, Supriyadi and Alfarisi, Salman and Karno, Rano and Cahyadi, Dadi (2018) Queue Design of Bank Teller Service in Banten, Indonesia. In: The 1st International Conference on Computer Science and Engineering Technology Universitas Muria Kudus.

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Abstract

This study aims to create a queuing system engineering during peak hours. The analysis was done by using queuing theory method with M / M / S calculation. The calculation is to get the average service time, average waiting time, and queue structure. The result of this research is the average service

Item Type: Conference or Workshop Item (UNSPECIFIED)
Date Deposited: 04 Mar 2026 11:36
Last Modified: 17 Apr 2026 15:24
URI: http://eprints.eai.eu/id/eprint/19837

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